The Most Asked Questions
Blossom & Bluebird is a solo artisan bridal studio, which means that I personally hand-sew every wedding veil to order, especially for you.
There are many options that you can choose from for your veil, including veil length, veil width, tulle colour, comb colour and comb width. Due to this, I'm not able to accept orders for more than one veil, where one or more will definitely be returned, because it may be a while before another bride orders a veil with exactly the same specifications.
As every beautiful piece is made entirely by hand for each bride, I can't keep any pre-made veils in stock, due to the myriad of available options for each wedding veil mentioned above.
I hope you understand! Please do send me a message if you have any questions at all.
Blossom & Bluebird is located in Crowborough, a small town near the beautiful Ashdown Forest (made famous by the Winnie The Pooh books!) I'm in East Sussex in the south of England, but I send wedding veils to brides all over the world, and I ship almost every day of the year. 🌍
I make every veil to order, by hand, for each bride. I make orders on a first ordered, first made and sent basis (unless you place a Rush Order, which fast-tracks your veil through my studio, and includes a shipping upgrade to get it to you as swiftly as possible).
My creation times vary throughout the year, depending on the volume of orders I have in my studio - for my current creation times, please go here.
Once I've made your veil it will be shipped free of charge - here are the estimated delivery times:
- UK: 2 working days
- EUROPE: 4 working days - 2 weeks
- USA/CANADA: 5 working days - 2 weeks
- AUSTRALIA: 1-3 weeks
- REST OF THE WORLD: 1-3 weeks
These timescales are typical, but are not guaranteed. You can upgrade your shipping to an express method on request.
Of course, it's important to ensure the fabric works perfectly with your wedding gown! Go here to order samples for raw edge veils (no lace), and here to order samples for lace edged veils. They are posted out within 2-3 working days.
Go here to read some information about all the different types of tulle available in my shop.
Each tulle sample costs from £2 to £3.50 depending on your chosen fabric, and lace edge veil sample sets (which include tulle samples and a lace sample) cost between £4.50 and £7. This small charge for samples covers the time it takes me to put each sample pack together, and to cover the cost of materials and envelopes.
Shipping is complimentary (free of charge) for all standard orders, via standard post.
Fabric samples are sent via Royal Mail untracked in the UK, and via standard untracked airmail to all other countries.
Wedding veils are sent via Royal Mail "Tracked 48 with signature" in the UK, and via Royal Mail International Tracked and Signed, Royal Mail International Tracked, FedEx, UPS or DPD to all other countries, depending on your location.
Express shipping is available on request at extra cost, if you're in a hurry.
If you need your wedding veil super fast, you might prefer to place a Rush Order - go here for all the info.
Customs fees and duties may be charged by the importing country; these charges are out of my control and are paid by the buyer.
I don't have a physical store - I work from my home studio, and I can't accommodate brides for appointments in my studio at the present time, so Blossom & Bluebird is online only (exclusively on this website, and on Etsy).
I'm always happy to send as many tulle/ lace samples as needed of course, and to chat via email/phone etc, to ensure brides feel happy with their veil choice if they decide to go ahead. I know it can be a bit nerve-wracking ordering something like this online, so I give as much help and advice as I can!
I do also offer 30-day refunds/exchanges on some of my veil styles, for your peace of mind.
I make every veil to order by hand myself, especially for each bride, and I make them on a first ordered, first made and shipped basis. (Current production times for my veils are shown here).
If you need your veil quickly, please add the Rush Order listing to your basket, to fast-track your veil to the front of my order queue and to have your shipping upgraded. Your veil will be made within 4 working days and will then be sent via Royal Mail Special Delivery (Next Working Day by 1pm) if you're in the UK, an express courier taking 2-3 working days if you're in Europe / USA / Canada / UAE, or an express courier taking 3-5 working days if you're in Australia / New Zealand / Hong Kong / Singapore (if you'd like a Rush Order sent to a country not mentioned here, just contact me so I can help).
If you need your veil even faster than the timescale stated above, please contact me - I'll do my best to accommodate a faster rush order if I have space in my order schedule.
If you've purchased a standard veil (ie not a Custom Order) from my shop, and it isn't right for any reason, you can return it to the address at the bottom of this page. (There are some exceptions listed below.)
Please send your parcel back to me within 30 days of receiving the parcel. (If this is going to be an issue, for example if you need to try it on at a dress fitting which falls outside of this timescale, just send me a message - I will always be as accommodating as I can.) Please use a trackable and signed for method, and send your veil back in all its original packaging, exactly as you received it.
All my veils are personalised with the bride's own choice of comb, and despite the personalisation, these are all still considered standard orders so they are returnable - except for the items listed below.
These items can't be returned or exchanged:
~ Custom orders - these are one off, unique veils created especially for you, ie they are not one of the veil styles available to buy on my website.
~ Veils purchased with the "Add A Blusher" listing - these veils are custom orders, as they are a standard style that's been modified on request.
~ Pure French Silk Tulle veils - I buy the silk tulle at high cost for each veil when the order is received, and I cannot send the fabric back once I have made your veil. As these veils cannot be returned or exchanged, please ensure you order fabric samples and choose your length and colour carefully.
~ Lace edged veils cannot be returned or exchanged, due to their intricate nature and the time they take me to hand-sew for each bride.
~ Juliet cap veils cannot be returned or exchanged, as they are made according to your own head size via a measurement provided by you after purchase.
~ Italian Spotted Tulle veils
~ Sale veils
Full details about returns and exchanges can be found here. As always, if you're unsure about anything, please get in touch so I can help!
Don't worry, I know the world of veils can be a bit bewildering! I would love to help you decide on the perfect veil. Whether you're unsure about which length to go for, undecided on the right colour, or just totally dazed by all the options and need some help choosing what kind of veil to go for, I'm very happy to share my thoughts. I'm sure together we can work out your dream veil for your dress and your special day! There's no obligation to place an order of course; just reach out to me and send me a few photos of your dress (or a link to it online), and we can go from there! You can contact me here. Siân x
Of course - you can see a selection here, and there are many pics on my Instagram and Facebook pages. I'm always being sent wedding photos from brides, so if there's a particular veil you're interested in just contact me. If the bride in question has given me permission to share her photo, I'll be happy to send it to you so you can see the veil being worn "in real life". 💕
Yes - there is a small drop down menu at the bottom of every page, enabling you to switch to other currencies.
Click on the shopping cart icon at the top right hand side of the website, and your Cart will open. At the bottom of the Cart you'll see "Add Order Note", just above the Checkout button. Please ask if you need any help or advice!
Please go here for all the info.
That's no problem! Just let me know the length you'd like and I'll create a custom listing for you, priced according to the standard lengths in my shop.
Absolutely, I have hundreds of different lace edging (lace trim) options available from all the wonderful UK and European suppliers I work with. If you'd like a lace edge or motif/applique veil and there's nothing quite right on my website, I can make you a custom veil that's perfect for your dress.
Just send me a few photos of your dress, and we can go from there! There's no obligation to place an order, and no deposit required. I usually begin by compiling a private picture board for you, so you can see photos of all the options that I think would look beautiful with your dress. From there, you can tell me which ones are your favourites, and I can send you samples of lace edgings and tulle so you can see them in person before you make your decision. Please get in touch, and we'll get things underway! 😍
Wedding veils with a blusher are made of a continuous piece of tulle that extends down the back and also falls over the face (veiling the face as the bride walks down the aisle, traditionally, and then lifted back over the head to reveal the bride's face when it is time for the kiss).
The portion of the veil that falls over the face is commonly called a "blusher".
Blushers give an incredibly beautiful, romantic effect. They were once viewed as very traditional, but they've had a massive surge in popularity again in recent years. No matter your age, the style/vibe/location of your wedding, or whether you've been married before, you can have a blusher if you want one!
You can add a blusher to many of the veil styles in my shop - go here for more information.